To check if your profile/identity data is at the right location, click on an empty space on your Mac desktop and click on the Go tool from the Menu bar.
Outlook won’t be able to search for stuff within your profile if your user data isn’t at the intended location. Method #3: Check if your Outlook profile is stored in the correct location Once done, you can close the Outlook Profile Manager and check if the Outlook search is working. Now, type the modified name you want to set for this profile by removing the special character and then press the Enter key to confirm the changes. To edit this name and remove special characters from it, press the Enter key on your keyboard. Here, check if the profile you’re using has a special character to its name under the ‘Profile Name’ section. Inside Outlook Profile Manager, you should see the list of profiles you’ve loaded onto the Microsoft Outlook app. On the next screen, open the Outlook Profile Manager application. Here, double-click on the SharedSupport folder. Double-click on this folder to get to the next screen. This should open the Contents folder on the screen.
When you locate the Microsoft Outlook app, Control-click or right-click on it and select Show Package Contents. For this, open the Finder app and find the Microsoft Outlook app inside the Applications folder. To check and remove special characters from a profile name on Outlook, you first need to locate the Outlook Profile Manager on your Mac. Microsoft Outlook won’t be able to search for content inside your account if your profile name has a special character inside of it. Method #2: Remove special characters from your profile name This should remove your Outlook profile from this section and your Mac should now be able to search for stuff inside Outlook. To fix this, select the “Main Profile” directory or any other Outlook folder you can find within the Privacy tab and then click on the ‘-‘ icon below to remove it. If there’s a directory in such names, then your Mac may be preventing Outlook search from using Spotlight to provide results. Here, look for a directory named “ Main Profile” or “ Outlook“. On the next screen, click on the Privacy tab. Inside System Preferences, select Spotlight. To resolve this, open the System Preferences app on your Mac from the Dock, Launchpad, or Applications folder. If you had previously added your profile folder or its parent directory to Spotlight’s Privacy section, then you won’t see any results inside Outlook search. The first thing you can do to fix your Outlook Search is to check whether your Outlook profile or identity has been prevented from getting indexed by Mac’s Spotlight function. Method #1: Remove your Outlook Profile from Spotlight Privacy When the search functionality isn’t working or yielding any results inside Microsoft Outlook on a Mac, the following fixes should help resolve the issue.
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